Remote Services (USPNet)

Remote Services

What services are provided?

As part of the Distance and Flexible learning initiative, the University of the South Pacific has tried to extend its services to all our member countries. Part of these services involve:

  • Audio broadcast and conferencing.
  • Video broadcast and conferencing.
  • Satellite data services which include course material, local online services as well as internet services.

These services are provided to our 12 member countries as displayed in the diagram below.

What is our coverage?

Campus Directory

Remote Campus Directory

Note:

  • Only 15 simultaneous calls can be made over the USPNet Services
  • All calls are monitored and recorded.

Campus

Dialing Out

Dialing In

Destination Extension Number(s)

Connected To

Comments

Laucala

Dial direct

30000 - 32998

Extension Direct

Dial your local access number/code (if it is required from you location) then required extension number at Laucala Campus, Fiji. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus dial the required Laucala Campus extension number direct (no access number/code required). Further, you may call Laucala Campus operator services on 32225 or 32601, if you need directory assistance.

32649

USPNet Hub Station

32117

IT Services Helpdesk

32225 / 32601

Laucala Operators

Cook Is

Dial direct

41402

Local Switchboard Operator

 

Vanuatu

Dial Line 4 + Destination number

40301

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40301 or 40302 Emalus Campus, Vanuatu. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40301 or 40302 Emalus Campus, Vanuatu direct (no access number/code required). An incoming call is received by the local switchboard operator who will then manually transfer it to the called party.

40302

Samoa

Dial direct

40101

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40101 - Alafua Campus, Samoa. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40101, Alafua Campus direct (no access number/code required). An incoming call is received by the local switchboard operator who will then manually transfer it to the called party.

Tonga

Dial Line 6 + Destination number

40701

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40701, Tonga Campus. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40701, Tonga Campus direct (no access number/code required). An incoming call is received by the local switchboard operator who will then manually transfer it to the called party.

Solomon Is.

Dial Line 4 + Destination number

40201

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40201, Solomon Islands Campus. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40201, Solomon Islands Campus direct (no access number/code required). An incoming call is received by the local switchboard operator who will then manually transfer it to the called party.

Kiribati

Dial direct

40401

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40401, Kiribati Campus. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40401, Kiribati Campus direct (no access number/code required). An incoming call is received by the local switchboard operator who will then manually transfer it to the called party.

Marshall Is.

Dial Line 4 + Destination number

40801

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 40801, Marshall Islands Campus. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 40801, Marshall Islands Campus direct (no access number/code required). An incoming call is received by the local switchboard operator, who will then manually transfer it to the called party.

Niue

Dial direct

41201

USPNet Room

Currently, this is a dedicated service, which is available only from the local USPNet Room. Dial your local access number/code (if it is required from your location) then Extension number 41201, Niue Campus However, if you are calling from Nauru, Tokelau or Tuvalu Campus, dial Extension Number 41201, Niue Campus direct (no access number/code required).

Nauru

Dial direct

40501

USPNet Room

Currently, this is a dedicated service, which is available only from the local USPNet Room. Dial your local access number/code (if it is required from your location) then Extension number 40501, Nauru Campus. However, if you are calling from Niue, Tokelau or Tuvalu Campus, dial Extension Number 40501, Nauru Campus direct (no access number/code required).

Tokelau

Dial direct

41101

USPNet Room

Currently, this is a dedicated service, which is available only from the local USPNet Room. Dial your local access number/code (if it is required from your location) then Extension number 41101, Tokelau Campus. However, if you are calling from Nauru, Niue or Tuvalu Campus, dial Extension Number 41101, Tokelau Campus direct (no access number/code required).

Tuvalu

Dial direct

40901

USPNet Room

Currently, this is a dedicated service, which is available only from the local USPNet Room. Dial your local access number/code (if it is required from your location) then Extension number 40901, Tuvalu Campus. However, if you are calling from Nauru, Niue or Tokelau Campus, dial Extension Number 40901, Tuvalu Campus direct (no access number/code required).

Cook Islands

Dial direct

41401

41402

Reception

USPNet Operator

Currently, these are dedicated services, which are assigned to the users directly. Dial your local access number/code (if it is required from your location) then Extension Number 41401 or 41402. However, if you are calling from Tuvalu, Nauru, Niue or Tokelau Campus, dial Extension Number only (no access number/code required).

 

Lautoka

Dial 4 + Destination number

41501

41502

Local Switchboard Operator

Dial your local access number/code (if it is required from your location) then Extension number 41501 or 41502, Lautoka Campus. However, if you are calling from Niue, Nauru, Tokelau or Tuvalu Campus, dial Extension Number 41501 or 41502, Lautoka Campus direct (no access number/code required). An incoming call is received by Lautoka switchboard operator, who will then manually transfer it to the called party.

After hour calls are automatically forwarded to the Campus Library for appropriate action.

Conferencing Facility Guidelines

Conferencing Facility Guidelines

The following document contains the guideline to the use of our Video and Audio Conferencing Facilities

Infrastructure

What is USPNet?

USPNet is a USP owned Wide Area Network (WAN) incorporating  a 5MHz  IP Satellite based technology to deliver and integrate distance learning, educational and administrative services throughout its 12 member countries.

The University owns and operates this private network, purely for USP use. For USP's distant students and staff, USPNet provides for the opportunity to participate in interactive audio tutorials, (conducted from any campus), communicate by e-mail with a lecturer/tutor or another student, access the World Wide Web, access online MIS and banner applications, watch a live Video multicast, access multimedia material via Server downloads and live video conferences (and tutoring) with the Laucala Campus in Suva. Also full two way telephony will be implemented in the near future.

Hub Station

The USPNet satellite earth stations are designed with different capabilities to meet the requirements of the University in an efficient way. The "Hub" is at the Laucala Campus in Suva with a 7.6m antenna, with maximum transmit power of 100 watts and is the master station. The Hub Station is responsible for synchronizing, controlling and allocation of all (Outbound) services above towards all the remote "Vsats" within the whole of USPNet. This is via a 1.9Mb/s bandwidth pipe allocation from Laucala Campus.

Vsats

The Vsats (Very small Aperture terminals) "remotes" have reduced (Inbound) transmission capacity thus reduced throughput at any given time. The Remotes at the University Campuses, with 4.5m antennas have transmit throughput to the Hub via a 1.49Mb/s bandwidth pipe allocation. Since USPNet is contention based architecture, using various Access Schemes, it is a fully dynamic IP based system.

Helpdesk

Staff & Students

  • Call +679 3232117
    Between 8am - 8:00pm
    Monday to Friday
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